Delete Your Account & Data

1. Delete Your Account In-App (Recommended)

The fastest way to delete your FidiPerks account is directly in the app:

1. Open the FidiPerks app and sign in
2. Go to Settings → Danger Zone → Delete Account
3. Type DELETE to confirm

Your account will be scheduled for deletion in 30 days. During this period:

• You will not be able to log in
• All your rewards and points will be lost
• You can cancel the deletion within 30 days by contacting support@fidiperks.com

2. Request Deletion Without the App

If you no longer have the app installed or cannot sign in, you can request account and data deletion by emailing us:

We will verify your identity and process your request within 30 days, as required by the Australian Privacy Act 1988.

3. What Gets Deleted

When your account deletion is completed, we permanently delete:

• Your name, email address, and phone number
• Your loyalty points, rewards, and redemption history
• Your store preferences and marketing consent records
• Your login credentials and authentication data

4. Data We May Retain

Some data may be retained for a limited period after account deletion where required for legal, tax, fraud-prevention, or accounting purposes — for example, transaction records a merchant is legally required to keep. Any retained data is kept only as long as necessary and is not used for any other purpose.

See our Privacy Policy for full details on data retention and your rights.